Maturing IT Organizations: Strategy to Operations Management

Technology is a vital contributor to the effective and efficient business execution of almost all private sector organizations. This IT Organizational Maturity course will show you how to use the IT Management Maturity Model developed by subject matter experts from the American Council for Technology - Industry Advisory Council (ACT-IAC). You will use this model to assess and improve your organization’s IT organizational maturity and ability to deliver new capabilities for your organization in this IT management training course.

By using the IT Management Maturity Model outlined in this course, you gain an objective understanding of how your IT organization is truly performing in each critical function. Just as importantly, the maturity model provides descriptions of various levels of maturity for each function, and provides the organization with steps that can be taken to improve its overall maturity.

• In this two-day course an attendee will gain a comprehensive understanding of the IT Management Maturity Model and its use within an organization. This course can be extended to a four-day workshop, giving you the opportunity to work with an expert instructor to self-assess and create an action plan customized to support maturing IT Management for your organization.

• Manager/Director of an IT organization
• Manager of a department within an IT organization (e.g., application development, operations)
• Analyst/Technical lead supporting the IT organization performance (e.g., planning, financial)
• Member of an business unit that works closely with the IT organization
• Member of the finance, procurement, or HR organizations that work closely with the IT organization

Maturing IT Organizations: Strategy to Operations Management Delivery Methods

• After-course instructor coaching benefit
• Train your whole team by bringing this course to your facility

Maturing IT Organizations: Strategy to Operations Management Course Benefits

Assess your organization’s maturity in five critical areas of IT management – governance, budgeting, acquisition, organization and workforce, and program and project managementIdentify the critical elements required to be successful in running an IT organization and in serving your customers, and review examples of where things have been done incorrectlyDiscover the leadership and cultural attributes necessary to develop a high-performing and mature IT organizationIdentify critical measures that can be used to support the implementation and ongoing measurement of IT management maturity in your organization.